How we work

From a real workflow to a maintained agent.

The process is designed to make ownership, risk, and production behavior clear before autonomy expands.

01

Workflow, systems, risk, success criteria

Discover

We observe the current state, inputs, exceptions, owners, and commercial reason for changing it.

Primary artifactsWorkflow map · Risk inventory
02

Five-layer architecture and autonomy boundaries

Design

We select the role, triggers, reasoning, tools, memory, guardrails, deployment model, and evaluation plan.

Primary artifactsArchitecture spec · Autonomy matrix
03

Integrations, environment, tests, logging, rollout

Deploy

We connect approved systems, implement controls, run edge cases, document assumptions, and introduce the agent gradually.

Primary artifactsTest report · Runbook
04

Monitoring, evaluation, training, improvement

Operate

We review failures, drift, cost, user behavior, tool coverage, and approval patterns under change control.

Primary artifactsEvaluation report · Change log

Delivery ranges

Scope follows integration and risk—not a fixed theatrical countdown.

A narrow pilot can move quickly. A regulated, multi-system production deployment requires deeper review, evidence, and rollout control.

Focused auditOne working session

One workflow, key stakeholders, current systems, first-scope recommendation.

Agent pilotTypically 2–5 weeks

One role, one primary workflow, limited integrations, controlled users, measurable success criteria.

Production deploymentTypically 5–12+ weeks

Broader integration, security review, documentation, training, rollout, and operational ownership.

Acceptance before expansion

We widen autonomy only after the narrow version earns it.

Behavior

Does the agent choose the right path, communicate uncertainty, and escalate correctly?

Tools

Are writes idempotent, permissions scoped, retries safe, and failure states visible?

Memory

Does retained context belong to the right client, source, purpose, and time window?

Operations

Can a trained operator inspect, pause, recover, update, and explain the system?

AI Readiness Audit

Start with one workflow that deserves an operating system.

In one working session, we map the workflow, systems, approval boundaries, risks, and the most useful first deployment.

Workflow mapTop three opportunitiesRisk and approval mapIntegration inventory
Book the 60-minute audit